Office

Chicago Dentist - Chicago Dental Office

This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.

The Magnificent Smile
500 N. Michigan Avenue, Suite 520
Chicago, IL 60611
(312) 337-4424

Office Hours
Monday: 07:30 AM - 05:00 PM
Tuesday: 08:00 AM - 04:30 PM
Wednesday: 07:00 AM - 04:30 PM
Thursday: 08:00 AM - 04:30 PM
Friday: 08:00 AM - 02:00 PM
Saturday: Closed
Sunday: Closed
Dr. William J. Frericks: Monday - Friday
Dr. Ingrid J. Schwarz: Monday & Wednesday
Dr. Irina V. Ganzman: Monday - Friday
 
 
Parking
 
Parking Apps: 
ParkChicago: This is for on street parking and is $8 for two hours.
Park Wiz and Spot Hero: Can be used to locate parking structures in our area at variable rates

Hotel Intercontinental:
Located directly across the street at 505 N. Michigan Avenue, the hotel offers valet service for $18 for a 4 hour period. All you have to do is have your parking ticket validated at the security desk in the lobby of our building, 500 N. Michigan Avenue.

Nordstrom:
Located just to the west of our building with Michigan Avenue access through the Shops at North Bridge. For $16.00 and a minimum $5.00 purchase, your parking ticket may be validated by the mall concierge for up to three hours.
 

Click here for door to door driving directions

Appointments
Your time is very important to us and we take pride in our punctuality. We allow a full hour for your scheduled treatment, thus we ask that you make every effort to keep your appointment and to be on time. Missing an appointment or arriving late greatly disrupts our office’s efficiency.

You can choose from two methods to contact us about an appointment.

Book your appointment here. You can schedule a teeth cleaning appointment with your favorite hygienist and/or appointments with Dr. Irina Ganzman. However, if you would like to see Dr. William J. Frericks or Dr. Ingrid Schwarz for anything other than a teeth cleaning please call our office at 312-337-4424.

Insurance Plans
We accept most PPO insurance plans and will gladly processes your claim. However, you must realize that your insurance policy is a contract between you, your employer and the insurance company. We are not a party to that contract and can only estimate what, if any, your insurance may reimburse you for treatment rendered in our office.

Please bring your dental insurance card with you on your first visit. Insurance policies generally cover only a portion of the total treatment cost. Unless other arrangements have been made, we ask that you pay your portion of the bill at the time of treatment. It is your responsibility to pay any balance not paid by your insurance company.

In order for you to most fully understand your insurance coverage, we would like to share some facts about dental insurance with you.

FACT #1: Our recommendations for treatment are based on your dental health. While we certainly will attempt to help you collect your portion from your insurance company, our responsibility is to examine, diagnose and treat your dental condition. Your insurance company’s responsibility is to generate profit for its shareholders.

FACT #2: You many receive a letter mentioning “usual and customary fees”. An insurance company surveys a geographic area to find average fees and then sets an arbitrary amount for each procedure as its “usual and customary fee”. Included in the fee survey are discount clinics, insurance clinics and federally funded clinics that will bring down the average. Most doctors in private practice will have fees that are above the “usual and customary fees” that are set by insurance companies. This is a common method for insurance companies use to limit their liability.

FACT #3: Insurance companies will often tell you “fees are above usual and customary fees” rather than “our benefits are too low”. The amount your plan pays you is determined by how much your employer paid for the plan. The less your employer paid the less you will receive. Remember, you get back only what your employer put in.

FACT #4: Most dental insurance plans will help you maintain a healthy mouth. However, dental insurance was never designed to allow for complete financial assistance in cases where moderate to extensive treatment is needed. Most plans will cover 35-65% of services, and that varies widely from company to company.

FACT #5: Insurance companies do not cover many routine dental services. Often, very effective treatments such as night guards, sealants, arestin, and oral cancer screenings are excluded from coverage. This is another common method insurance companies use to limit their liability.

For your convenience, we also accept payments made with your American Express and Visa or MasterCard.

Aetna Guardian United Health Care

Facilities and Equipment

  • Digital X-rays
  • Invisalign
  • CAD/CAM same day dentistry
  • Botox
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